At Helixedge Tech Solutions Private Limited ("we," "our," or "us"), managing Fashnzaa, we treat user ("you," "your") privacy as a top priority. These Terms and Conditions outline the rules and guidelines for using our website, ensuring a safe, secure, and seamless shopping experience. By accessing or using our website, you agree to comply with these terms.
Our goal is to create a trustworthy environment where users can explore our collections, place orders, and enjoy a smooth shopping journey. We encourage all visitors to read these terms carefully to understand their rights and responsibilities while using our platform.
By using Fashnzaa, you confirm your acceptance of these Terms and Conditions. All orders, interactions, and website usage are governed by these terms, which may be updated periodically.
Continued use of our website after updates implies your agreement to the revised terms. We recommend reviewing these terms regularly to stay informed about your rights and obligations while shopping with us.
Our website is intended for users who are 18 years of age or older and residents of India. By using our platform, you confirm that you meet these eligibility requirements.
Access is restricted to those who can form legally binding agreements under applicable laws. Users below 18 years are not authorized to use our website, ensuring a safe and compliant online shopping environment.
To place orders or access certain features, users may need to register for an account. Accurate information, including email, contact details, and payment information, should be provided to ensure a seamless shopping experience.
You are responsible for maintaining the confidentiality of your account credentials. Unauthorized use of your account must be reported immediately so we can take necessary action to protect your information.
Users are expected to use the website lawfully and responsibly. This includes providing accurate information, respecting intellectual property rights, and complying with applicable laws in India.
You agree not to misuse our platform for fraudulent or harmful purposes. Responsible usage helps us maintain a secure and enjoyable experience for all our customers.
We strive to provide accurate product descriptions, images, and pricing information. However, occasional discrepancies may occur due to technical or logistical factors.
All products are subject to availability. In the rare case of stock issues, we may offer suitable alternatives or refunds. Customers are encouraged to review product information before placing orders.
Orders placed on our website are processed securely using our payment gateway. Users agree to provide accurate and valid payment details to complete transactions.
Once payment is received, your order will be confirmed, and you will receive an order confirmation email. Refunds, if applicable, will reflect in your bank account within 5–7 business days.
All content on Fashnzaa, including images, logos, text, and designs, is protected under intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
Users are granted a limited license to access and view content solely for personal shopping purposes. Any other use may result in legal consequences.
You may browse, view, and interact with content for personal use only. Content cannot be copied, modified, or distributed without prior written permission.
Respecting website content ensures that all creative assets remain protected while allowing users to enjoy a smooth and inspiring shopping experience.
Users must not engage in activities that disrupt, damage, or compromise the website or other users’ experience. This includes hacking attempts, fraud, or any unlawful behavior.
Any violation may result in account suspension, legal action, or restriction from accessing the website. Maintaining responsible conduct helps keep the platform safe for everyone.
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
We encourage users to read the Privacy Policy carefully to understand their rights, data usage, and choices regarding personal information. Your privacy is a top priority for us.
At Fashnzaa, we strive to provide a reliable and secure shopping platform. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our liability for direct damages is limited to the value of the product purchased. By using our website, you acknowledge and accept these limitations, helping us maintain a safe and transparent shopping environment for all customers in India.
You agree to indemnify and hold harmless Helixedge Tech Solutions Private Limited and its affiliates, directors, and employees from any claims, losses, or damages arising from your use of our website or violation of these terms.
This includes legal costs and liabilities resulting from any misuse of our platform or breach of user responsibilities. By accepting these terms, you ensure accountability while enjoying a safe shopping experience.
All products and services on Fashnzaa are provided as-is. While we ensure accurate descriptions and quality, we do not guarantee that every item or service will meet your specific expectations.
We disclaim any warranties of merchantability or fitness for a particular purpose. Users are encouraged to review product information carefully and make informed decisions before placing an order.
Helixedge Tech Solutions Private Limited is not responsible for delays or failures in fulfilling orders caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, or other unforeseen circumstances.
In such situations, we will make every effort to notify affected customers and provide alternative solutions or refunds where applicable. This ensures fairness and transparency in all unexpected situations.
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of Fashnzaa shall be subject to the exclusive jurisdiction of Indian courts.
By accessing or using our website, you agree to comply with Indian law and acknowledge that any legal proceedings related to our platform will be conducted under its jurisdiction.
We encourage users to reach out to us in case of any concerns or disagreements. Most issues can be resolved amicably through direct communication with our team.
If disputes cannot be resolved directly, they may be escalated according to applicable laws in India. Our goal is to ensure fair and timely resolution for all parties involved.
Helixedge Tech Solutions Private Limited reserves the right to suspend or terminate access to Fashnzaa for users who violate these Terms and Conditions or engage in prohibited activities.
Termination may occur without prior notice, and any pending transactions may be canceled. Users are encouraged to adhere to guidelines to maintain uninterrupted access to our platform.
We may update these Terms and Conditions periodically to reflect changes in laws, business operations, or website functionality. Updated terms will be posted on the website.
Continued use of Fashnzaa after revisions indicates your acceptance of the updated terms. Users are advised to review the terms regularly to stay informed about their rights and responsibilities.
For any questions, clarifications, or concerns regarding these Terms and Conditions, you can reach us at Helixedgetechsolutionspvtltd@gmail.com. Our team is committed to providing clear and timely responses to all inquiries.
We value your trust and are dedicated to ensuring a secure, convenient, and enjoyable shopping experience on Fashnzaa. Your feedback helps us improve and serve you better.